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Eco friendly furniture and homeware in Shanghai
HOME > Returns&Refunds
1.What if I don't satisfy with the product I ordered when it arrives?
If you don’t satisfy with the product when it arrives ,there are two ways for solution. can require to exchange for the same item,we will delivery another nice one for you as soon as possible. can return it to our logistic staff directly.Or you can return it to us within seven days of delivery for a refund. Simply contact us with a brief explanation, and we'll arrange for it to be collected.
2.How long will my refund take?
We'll arrange the refund straight away and our logistic staff will return back the refund to you directly when they collect the goods.
3.Can I cancel an order if I change my mind?
If you have a change of heart, you can cancel at any time before your item are in Shanghai ready for despatch. Simply contact us and we'll cancel your order.
4.Can I change my existing order?
Once you've placed an order, we're not usually able to make any changes. Please contact us if you have to do this.

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